Support

We answer every message.

Get in touch

Email hello@compatable.app. Include your iPhone model and, if it's about a scan, a photo of the menu or label and what you expected to see.

Report a wrong verdict

Every result screen in the app has a "See something wrong? Tell us" button. Reports arrive with the exact scan attached, so that is the fastest way to get a fix. Reports are reviewed within the day.

How it works

• Menus. Your phone reads the text of the photo. Our server identifies the dishes and their ingredients, and the app grades each one against your profile: can have, check first (with the exact question to ask), or avoid.
• Packages. Scan the ingredients label for the exact answer. If the label isn't in the photo, the app identifies the product from the front of the pack, looks up its ingredient statement online, and grades that. The screen tells you when it did.
• Accounts. Optional. Sign in with Apple, Google, or an emailed code. An account backs up your profile and saved menus across phones. You can delete it any time in Profile.

Frequently asked

Is it accurate? It reads only what the menu or label prints and never invents ingredients. When something is unclear it says "check first" and names what to ask. It is guidance, not medical advice.

Does it need an account? No. Scanning works without one.

Does it upload my photos? Menu and label photos are read on your phone. Only the text goes to our server. A photo of the front of a package is uploaded so the product can be identified, and is not kept. Details in the Privacy Policy.